Archive for August 14th, 2012
Over the past few months I have experienced many examples of people running scared (or being too busy).
I received an invoice for services (which I considered were delivered very badly), which I rejected (with an explanation letter), and never heard another thing again. I have been sent various quotations for various bits of work – and not one of the companies or individuals has followed up the quotation with a phone call or email. A company I was working with made a small mistake, and actually sent me an email saying they assumed (with no communication from me) that I would no longer want to work with them and that they would not be invoicing me for the work done thus far.
I am seeing the same similar situations with some of the companies I am working for. I was asked to consult about recruiting and interviewing technical staff for a company. A lot of interviews were arranged, but so few people actually bothered to turn up for the interviews. No phone calls, no explanations, and no reasons – they just didn’t bother to turn up.
And the same is true for demos from companies bidding for a rather large Business Intelligence software sale to one of my customers – four companies booked for demonstrations; two didn’t bother to turn up.
The point of this is – for whatever reason, it should be getting easier out there to find customers, win business and make money.
After all, all you need to turn is turn up, make contact, and follow up.
No body else seems to be bothering to do this.